This Privacy Policy describes how CoreAxis SAP Academy processes personal data when you browse resource-panelcore.one, request information, enroll in programs, or communicate with our team. The data controller is CoreAxis SAP Academy, with contact email team@resource-panelcore.one and postal address listed on the Contact page.

If you participate through an employer-sponsored cohort, your employer may also act as a controller for business contact details. We clarify roles in onboarding emails when both controllers apply.

Depending on your jurisdiction, you may request access, correction, deletion, restriction, or portability of personal data we hold. We respond within reasonable timelines and may request identity verification before releasing sensitive records.

You may object to certain processing based on legitimate interests. Where processing is necessary to perform a contract, such as delivering a paid cohort, some requests may be limited until the contract completes.

We collect identifiers such as name, email address, phone number, employer name when provided, billing references, attendance markers, and message content submitted through forms. Technical logs may include IP address, user agent, and coarse geolocation derived for security monitoring.

We do not intentionally collect sensitive categories such as health data. Please do not submit such information in free-text fields unless a documented accommodation process explicitly requires it.

We use subprocessors for email delivery, video conferencing, ticketing, and cloud hosting. Contracts require confidentiality and instructions consistent with this policy. A current list is available on request to team@resource-panelcore.one.

Government authorities may compel disclosure where valid legal process exists. We review requests carefully and narrow production where permitted.

We process data to respond to inquiries, perform enrollment contracts, operate shared training tenants securely, improve curriculum quality through aggregated analytics, and comply with legal obligations such as tax record keeping where applicable.

Marketing communications are sent only with consent or soft opt-in where permitted, and each message includes an unsubscribe mechanism.

Contact form submissions are retained for twenty-four months unless a sales relationship continues. Enrollment records, attendance, and billing artifacts are retained for seven years where required for operational and audit reasons unless local law mandates a different period.

Analytics identifiers tied to cookie consent are rotated or deleted according to the Cookie Settings document.

Email team@resource-panelcore.one with the subject line “Privacy request” and describe your question. We may ask for additional information to locate your records across cohort systems.

If you are unsatisfied with our response, you may escalate to your local supervisory authority where applicable law grants that right.

Where data is processed outside the Republic of Korea, we implement safeguards such as standard contractual clauses or vendor certifications appropriate to the service. Details are available upon request for enterprise clients.

We apply administrative, technical, and organizational measures including access controls, encryption in transit for modern browsers, and least-privilege policies for staff accounts. No system is perfectly secure; please use unique passwords and enable MFA when offered.